Delivery & Returns Information

Delivery

**LAST DAY FOR DELIVERY BEFORE CHRISTMAS - THURSDAY 20th DECEMBER 2018**

Delivery to address within the UK

We currently offer 2 delivery options. Some items are available on the Standard delivery service only. The available options are offered at the ‘Checkout’.

  • Standard Delivery (Delivery within 3-5 working days) – £2.95 or FREE for orders £50.00 and above
  • Express Delivery (Delivery next working day on orders placed before 2pm) - £5.95
  • Regrettably we cannot offer a next day delivery to the following postcodes: IV, KW, ZE, HS, AB, IM, TR, GY, JE & BT.

To receive your order the next working day please ensure you place your order before 2pm. Any orders placed after 2pm Friday up to 2pm Monday will be delivered Tuesday.

Order Day Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Standard Delivery - Ordered before 2pm - expected arrival Wednesday Thursday Friday Saturday Monday Tuesday Tuesday
Standard Delivery - Ordered after 2pm - expected arrival Thursday Friday Saturday Monday Wednesday Wednesday Wednesday
Express Delivery - Ordered before 2pm - expected arrival Tuesday Wednesday Thursday Friday Saturday Tuesday Tuesday
Express Delivery - Ordered after 2pm - expected arrival Wednesday Thursday Friday Saturday Tuesday Tuesday Tuesday

  

International delivery

Unfortunately orders for international delivery cannot currently be placed on our website. If you would like a quote for international delivery please call our sales team, the contact details can be found on our Contact Us page.

 

STANDARD DELIVERY
  • Up to 5 Working Days
  • Insured Delivery Service
  • FREE For orders £50.00 or above

 

EXPRESS DELIVERY
  • Next Working Day Delivery
  • Order Before 2pm
  • UK Mainland Only

Returns & Refunds

If you have changed your mind about your recent purchase all we ask is that it is returned in its original condition and within 30 days of the order arriving. All the original packaging and labels etc. need to be in tact and the item must remain unused.

All items returned to us as unwanted are done so at your own cost. To obtain the details on how to return goods to us (including the returns reference) please contact us.

Please note, software cannot be returned unless it remains completely sealed and any personal grooming products must remain unused.

Faulty Items

We do our best to make sure everything works perfectly, but if it doesn’t, please contact us. Within the first 30 days we will issue a refund or replacement item to you. Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item. Please contact us with any queries.